When choosing an energy provider in Australia, two prominent names often come up: AGL and EnergyAustralia. Both have extensive histories and offer a range of services to millions of Australians. This comprehensive comparison aims to assist you in making an informed decision by evaluating various aspects of these providers.
Energy Australia vs AGL: A State-Wise Electricity Plan Comparison
Choosing the right energy provider can be overwhelming, especially when comparing top contenders like AGL and Energy Australia. Each company offers different pricing structures depending on the state, making it crucial for Australian households to evaluate their options carefully. Below is a detailed breakdown of how their electricity plans compare in NSW, VIC, QLD, SA, and ACT.
NSW: A Tie Between AGL and EnergyAustralia
In New South Wales, both AGL’s Value Saver Plan and EnergyAustralia’s Flexi Plan offer identical pricing and discounts.
| Plan Name | % Below DMO* | Estimated Price/Year |
| AGL Value Saver | 18% | $1,484 |
| EnergyAustralia Flexi Plan | 18% | $1,484 |
Key Takeaway: Whether you choose AGL or EnergyAustralia, you’ll be paying the same annual cost in NSW.
VIC: EnergyAustralia Offers the Better Deal
For residents of Victoria, EnergyAustralia’s Flexi Plan is the more budget-friendly option, providing a bigger discount compared to AGL’s Value Saver Plan.
| Plan Name | % Below VDO* | Estimated Price/Year |
| EnergyAustralia Flexi Plan | 26% | $1,077 |
| AGL Value Saver | 15% | $1,238 |
Key Takeaway: Victorians can save more by opting for EnergyAustralia, which offers a $161 lower annual cost than AGL.
QLD: AGL’s Value Saver Plan Edges Out EnergyAustralia
In Queensland, the difference between AGL and EnergyAustralia’s plans is minimal, but AGL’s Value Saver Plan is slightly cheaper by $1.
| Plan Name | % Below DMO* | Estimated Price/Year |
| AGL Value Saver | 5% | $1,962 |
| EnergyAustralia Flexi Plan | 5% | $1,963 |
Key Takeaway: AGL barely beats EnergyAustralia in QLD, but the price difference is negligible.
SA: Both Plans Cost the Same
For South Australians, AGL and EnergyAustralia once again offer identical plans in terms of pricing and discounts.
| Plan Name | % Below DMO* | Estimated Price/Year |
| AGL Value Saver | 7% | $2,074 |
| EnergyAustralia Flexi Plan | 7% | $2,074 |
Key Takeaway: Whether you choose AGL or EnergyAustralia in South Australia, you’ll be paying the same amount per year.
ACT: EnergyAustralia Is the Only Choice
In the Australian Capital Territory (ACT), AGL does not provide electricity plans, making EnergyAustralia’s Flexi Plan the only available option.
| Plan Name | % Below DMO* | Estimated Price/Year |
| EnergyAustralia Flexi Plan | 7% | $2,270 |
Key Takeaway: If you live in ACT, EnergyAustralia is the only option for electricity plans.
Which Provider Is Better?
| State | Best Option | Why? |
| NSW | Tie (AGL & EnergyAustralia) | Both offer the same price and discount. |
| VIC | EnergyAustralia | $161 cheaper annually. |
| QLD | AGL | Just $1 cheaper than EnergyAustralia. |
| SA | Tie (AGL & EnergyAustralia) | No price difference. |
| ACT | EnergyAustralia | AGL does not operate in this region. |
Company Overview
AGL
Established in 1837, AGL is one of Australia’s oldest companies. It serves over 4.5 million customers nationwide, offering electricity, gas, and renewable energy solutions. AGL has been actively investing in sustainable energy projects, including wind farms and solar initiatives.
EnergyAustralia
EnergyAustralia, formerly known as TRUenergy, supplies electricity and gas to approximately 2.4 million residential and business customers. The company emphasizes a commitment to cleaner energy and has been involved in various renewable energy projects across the country.
Pricing and Plans
Electricity and gas prices vary depending on location, usage, and specific plans. Here’s a general comparison:
New South Wales (NSW)
- AGL: Offers competitive rates with flexible plans, including fixed-rate options.
- EnergyAustralia: Provides similar pricing structures, often with incentives for new customers.
Victoria (VIC)
- Both providers offer comparable rates, with slight variations depending on specific plans and promotions.
Queensland (QLD)
- AGL: Generally offers slightly more competitive rates compared to EnergyAustralia.
South Australia (SA)
- Rates are similar between the two providers, with occasional promotional discounts available.
Note: Prices are subject to change. It’s advisable to use each provider’s online tools or contact them directly for the most current rates.
Renewable Energy Initiatives
AGL
AGL has committed to a sustainable future by investing in renewable energy projects. The company aims to achieve net-zero emissions by 2050 and has been decommissioning coal-fired plants in favor of renewable sources.
EnergyAustralia
EnergyAustralia also focuses on sustainability, with investments in wind, solar, and battery storage projects. The company aims to be carbon neutral by 2050 and offers customers options to offset their carbon footprint.
Customer Service and Satisfaction
Customer experiences can vary, but general trends indicate:
AGL
- Offers 24/7 customer support.
- Provides a comprehensive online portal and mobile app for account management.
- Customer satisfaction ratings are moderate, with some areas for improvement noted.
EnergyAustralia
- Offers extended customer service hours.
- Features user-friendly online account management tools.
- Generally receives positive customer satisfaction ratings, particularly for responsiveness.
Additional Services and Benefits
AGL
- Rewards program offering discounts on various products and services.
- Bundled services, including internet and mobile plans.
- Energy efficiency advice and tools to monitor usage.
EnergyAustralia
- Simple setup and power on a moving day, making transitions smoother.
- Focuses on straightforward plans without complex discounts.
- Provides energy-saving tips and tools for customers.
Conclusion
Both AGL and EnergyAustralia are reputable energy providers in Australia, each with its strengths. Your choice may depend on specific preferences such as pricing, renewable energy commitments, customer service, and additional benefits. It’s recommended to assess your energy needs, compare current plans, and consider any available promotions before making a decision.
Note: Energy prices and plans are subject to change. Always consult the latest information directly from the providers.
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Frequently Asked Questions (FAQ)
Which is best for solar customers?
The best energy provider for solar customers depends on factors like feed-in tariffs, electricity rates, and solar plans. AGL and EnergyAustralia both offer competitive solar feed-in tariffs, but AGL generally provides higher rates for excess solar energy exported to the grid. However, EnergyAustralia may have better overall electricity plans for households with high energy consumption. It’s best to compare their solar plans based on your specific energy usage.
Is AGL better than EnergyAustralia?
AGL and EnergyAustralia both have strengths, and the better choice depends on your needs. AGL often offers better solar feed-in tariffs, making it more attractive for solar customers. EnergyAustralia, on the other hand, may provide better electricity and gas bundle deals. If maximizing solar rebates is your priority, AGL might be the better choice. However, if you’re looking for overall affordability, EnergyAustralia could be more suitable.
Which is cheaper, AGL or EnergyAustralia?
Pricing varies by location, energy usage, and available discounts. In general, AGL tends to offer better solar feed-in tariffs, potentially reducing bills for solar customers. EnergyAustralia may have lower base electricity rates or better discounts for non-solar users. Comparing specific plans, usage charges, and government incentives will help determine which provider offers the best value for your situation.
